Karen makes the call you’re avoiding.
Text Karen what happened. She asks for only what she needs, makes the call, and sends the receipts.
Build the first text.
Fill the tiny version. We’ll open Messages with a clean first draft. You review and tap send.
Open MessagesOpens Messages. You review and tap send. Don't text passwords, SSNs, full card numbers, or CVV codes. Booking numbers and last four are fine if useful.
Put Karen in your contacts.
Then text her whenever a company gets cute.
Send the ugly first version.
You can just text YES, or include the company, what happened, and what you want. Karen will ask for missing context only when it matters.
Build the first text.
We’ll open Messages. You review, then send. Tiny bureaucracy, pointed in the correct direction.
Open MessagesEveryday customer-service battles.
Refunds, surprise fees, travel changes, subscription traps, billing mistakes, and the places where a calm persistent person on the phone still wins.
duplicate charges, credits, hotel or flight issues
late fees, incorrect balances, utility surprises
cancellations, refunds, dark-pattern cleanup
merchant disputes and documentation prep
Karen may ask for safe context like order numbers, dates, last four digits, or screenshots. She should not ask you to text passwords, CVV codes, full card numbers, SSNs, or emergency information.
Three small receipts.
— I keep receipts.
$420 back, 18 minutes
saved $213/mo
- Comcast Customer CareConfirmation: your bill has been adjusted to $94/moPer your call today, your monthly rate has been updated. Confirmation #C-7714. New rate effective next billing cycle —11:42 AM
- Karenyour call wrapped — recording inside31 minutes, two transfers, same plan / same speed. Full transcript and audio attached for your records —11:41 AM
- Chase Sapphireyour annual fee has been waivedWe've credited $95 back to your account as a courtesy. No further action needed —Yesterday
- Planet Fitnessyour membership has been cancelledEffective today. No further charges will be made to your card on file. Thank you for —Yesterday
- Spirit AirlinesRefund processed — $420.00Sorry for the trouble. Funds will appear on your original payment method in 5–7 business days —Tue
$189 → $94/mo
Names changed. Dollar amounts didn't.
The power is I simply won't go away.
A real call. Real voice. Not a script.
Reps don't argue with regulations they haven't read. They go check.
None of them are yours.
You write a sentence. She works the phone. You read the email.
$9 a month. First Karen is free.
5 calls included. $5 each after. Hold time over 30 min: $0.10/min. Usually zero.
Nine dollars. Less than the wait time you’d burn. — Karen